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Hood Boss Frequently Asked Questions

Have a hood cleaning-related question? We have the answer! Check out these FAQs to learn more about Hood Boss and our services.

Kitchen Exhaust Cleaning FAQs

What is kitchen exhaust cleaning?

Kitchen exhaust cleaning removes grease buildup from the hood, filters, ductwork, and exhaust fan. This grease is highly flammable and must be controlled to reduce fire risk and maintain compliance with NFPA 96.

Why is kitchen exhaust cleaning required?

Fire codes, insurance providers, and local fire marshals require regular cleaning because grease accumulation is a leading cause of commercial kitchen fires.

How often does my system need to be cleaned?

Cleaning frequency depends on cooking volume and grease production. High-volume kitchens often require monthly service, while moderate operations may be cleaned quarterly or semi-annually based on AHJ requirements.

What parts of the system are cleaned?

A complete cleaning includes the hood interior, filters, full duct system, exhaust fan, and rooftop components.

Do you clean the exhaust fan on the roof?

Yes. Exhaust fans are required to be cleaned as part of the system and are a common inspection point.

Will cleaning disrupt operations?

Most services are performed overnight or during off-hours to avoid interrupting business operations.

What standard do you clean to?

All work is performed in alignment with NFPA 96 requirements.

Do you provide inspection documentation?

Yes. We provide service reports and photo documentation suitable for inspectors and insurance audits.

Can dirty hoods fail an inspection?

Yes. Excess grease buildup is one of the most common causes of failed fire inspections.

Who is responsible for scheduling cleanings?

The owner or operator of the cooking facility is responsible, regardless of lease language.

How long does a cleaning take?

Most standard systems are completed in a few hours, depending on size and buildup.

What happens if grease is found between cleanings?

Additional service may be required to restore the system to a compliant condition.

Is partial cleaning acceptable?

No. Partial cleaning does not meet fire code intent.

Can Hood Boss service multi-location clients?

Yes. We service single locations, chains, and managed properties.

What are the risks of skipping cleanings?

Skipping cleanings increases fire risk, inspection failures, and potential insurance issues.

Rooftop Grease Protection FAQs

What is rooftop grease protection?

Rooftop grease protection systems prevent grease-laden water from damaging roofs and entering drains.

Why is rooftop grease a problem?

Grease runoff can destroy roof membranes, clog drains, and create slip hazards.

Can grease void roof warranties?

Yes. Many roof manufacturers void warranties when grease damage is present.

Are grease containment systems required?

They are often required by landlords, property managers, and municipalities.

What systems are available?

Options include grease containment trays, drain protection, and diversion systems.

Do inspectors check rooftops?

Yes. Fire marshals frequently inspect rooftops during inspections.

Who is responsible for grease damage?

Responsibility typically falls on the cooking operation generating the grease.

How often are systems maintained?

Maintenance schedules vary but are typically checked during hood cleaning.

Can existing fans be retrofitted?

Yes. Most fans can be fitted with grease containment solutions.

Is rooftop grease an environmental issue?

Yes. Grease entering storm drains can lead to environmental violations.

Do grease systems affect airflow?

Properly installed systems do not restrict airflow.

Are systems required for inspections?

In many jurisdictions, yes.

Can Hood Boss install these systems?

Yes. Hood Boss installs and maintains rooftop grease protection systems.

Will installation disrupt operations?

No. Most installations are quick and minimally disruptive.

Is rooftop grease protection a one-time fix?

No. Systems must be maintained to remain effective.

Solid Fuel Cooking FAQs

What is considered solid fuel cooking?

Any appliance using wood, charcoal, pellets, or briquettes is considered solid fuel cooking.

Why are solid fuel systems regulated differently?

Solid fuel produces embers and creosote, increasing fire risk.

How often must solid fuel systems be cleaned?

Monthly cleaning is typically required at minimum.

What is creosote?

Creosote is a highly combustible byproduct of burning solid fuels.

Are spark arrestors required?

Yes. Spark arresting filters are required for solid fuel applications.

Can standard baffle filters be used?

Standard baffle filters alone are often insufficient.

Who determines cleaning frequency?

The local fire marshal or AHJ determines final frequency.

Does solid fuel increase service cost?

Yes. Increased labor and frequency typically result in higher service costs.

What documentation is required?

Cleaning reports, photos, and filter documentation should be kept on site.

Who is responsible for compliance?

The owner/operator is responsible under NFPA 96.

Can solid fuel systems fail inspections easily?

Yes. Solid fuel systems are more closely scrutinized.

Does Hood Boss clean creosote?

Yes. Hood Boss is equipped to remove creosote buildup.

Are special fans required?

Fans must be accessible and properly rated.

Are spark arrestors inspected?

Yes. Inspectors regularly check spark arrestors.

Can Hood Boss advise on compliance?

Yes. We help clients understand solid fuel requirements.

Baffle Filter FAQs

What is a baffle filter?

A stainless steel filter designed to capture grease while maintaining airflow.

How do baffle filters work?

Grease is trapped as air changes direction through internal channels.

Are baffle filters required?

Most commercial kitchens are required to use baffle filters.

Are all baffle filters the same?

No. Quality varies by material thickness and construction.

What is a heavy-duty baffle filter?

A thicker, reinforced stainless steel filter designed for high-volume use.

Which filters last the longest?

Heavy-duty stainless steel baffle filters.

How often should filters be cleaned?

Weekly to monthly, depending on cooking volume.

Can dirty filters cause inspection failures?

Yes. Dirty or missing filters are a common violation.

Do filters affect airflow?

Clean filters improve airflow and system performance.

What happens if filters are damaged?

They should be replaced immediately.

Are baffle filters required for solid fuel?

Spark arrestor filters are required; baffles may be supplemental.

Can Hood Boss replace filters?

Yes. Hood Boss supplies and installs replacement filters.

What is the best overall value filter?

Heavy-duty stainless steel baffle filters offer the best long-term value.

Do inspectors check filters?

Yes. Filters are routinely inspected.

Can filter upgrades reduce fire risk?

Yes. Proper filters significantly reduce grease and fire risk.

What sets Hood Boss apart from the competition?

At Hood Boss, we are focused on providing a professional experience to our clients. We do this through the technology we use to streamline the service and communicate with our clients. This starts from the scheduling of the service, through the kitchen exhaust cleaning process, to the follow-up call the day after service, and delivery of your photo-documented report of the service provided.

What products and services does Hood Boss offer?

Hood Boss provides a variety of different products and services related to your kitchen exhaust system. Ancillary services we provide related to your exhaust system are rooftop grease containment systems, hinge kit installation, access panels, grease baffle filters, & grease lock filters. Our services include kitchen exhaust cleaning, key access for less invasive service, general pressure washing, commercial laundry duct cleaning service, ceiling tile cleaning, pre-construction consulting, fire suppression inspection and installation, and COVID and long-term health care saniti

Do you offer any guarantees for your work?

We at Hood Boss stand behind all of our work — our professionals work hard to get your vent hood cleaning done in a timely manner while meeting your facility’s standards. We also guarantee that our service will meet NFPA 96 Standards.

What should I do to prepare for my service?

Hood Boss request that you clean the area around the exhaust system and store any type of food items from the area we will be performing the service. This is to ensure that we can help protect against contamination while we perform the vent hood cleaning.

How long does a normal service take?

That’s a tough question, as all systems are different and different variables can add time to our service. On average, a kitchen exhaust cleaning takes approximately three hours. Some of the variables that may add additional time to the service could be extensive horizontal ductwork, baffle filters are not being periodically cleaned between services by the facility, challenges with drains at the facility, and how we gain access to your facilities rooftop. The best option is to have one of our Account Managers come out and evaluate a grease management program built specifically for your facility.

Are cleanings done during normal business hours?

No, they are not. Hood Boss performs all of our vent hood cleaning, as well as our other services, after hours. The hood system has to be shut down and our technicians need to have access without any food or staff in the area.

Do you offer residential cleanings?

Unfortunately, no. Hood Boss only performs commercial vent hood cleaning at this time, along with our other commercial services. Residential systems are typically not liquid-tight systems and weren’t meant to be pressure-washed like a commercial facility.

Do I need to be there for the service?

No, you do not! We try to optimize your grease management program for your benefit. At Hood Boss we offer a Key Access Program for your Kitchen Exhaust Cleaning Service. As a fully bonded company with 8 million in insurance coverage, this allows you the peace of mind in knowing that you or your staff don’t have to work late when its time for the Kitchen Exhaust cleaning service. Taking advantage of the key access program allows our account managers to get aggressive with pricing because of the flexibility it offers Hood Boss in the scheduling process. Currently 40% of our clients are set up on the Key Access Program.

Are you licensed and insured?

We are fully licensed, insured, and bonded to perform vent hood cleaning duties, as well as all of our other services. We currently have 8 million dollars in coverage as a company. If you have further questions or concerns regarding our insurance, call us today!

Prepared by Hood Boss®
Commercial Kitchen Exhaust Cleaning & Fire Code Compliance Specialists