One of the biggest obstacles in getting your service completed is coordinating service with your staff, and who can blame them. After working hard all day the last thing they want to do is to hang around and wait for the hoods to be cleaned. Often, they even pressure the technicians to speed up the process so that they can get out of there quickly, or even reject the service when the tech arrives. This is a service that you don’t want to rush, there is just too much at risk that you’ve worked hard to build. When taking advantage of the Key Access Program the only information we need when scheduling is confirmation that the key has not been changed since the last service, what time your staff finishes up, and what time they get started the following morning.
Often, if your restaurant closes later in the evening service technicians are coming from another job that can possibly run late. When this happens, your employees can’t be expected to wait around on the technicians to arrive for service, and from time to time there are things that happen during service that require extra time by our service techs to ensure that we leave the facility better than the condition we found it. If the Key Program is taken advantage of this decreases the chance of having to reschedule service.
